SchoolMint Hero Access Issues

Incident Report for SchoolMint

Resolved

This incident has been resolved.
Posted Feb 04, 2026 - 11:16 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2026 - 08:48 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 04, 2026 - 08:26 PST

Investigating

We are aware of an issue impacting access to Hero. Users may see 504 timeout errors when attempting to sign in, and those who are able to access the platform may experience slower-than-normal performance.

Our team is actively working to identify and resolve the issue. Updates will be shared as we learn more.
Posted Feb 04, 2026 - 08:12 PST
This incident affected: SchoolMint Hero.
← Current Status Powered by Atlassian Statuspage